Cancellation Policy

Mosor Leather
Owned by WS Ventures

At Mosor Leather, we aim to provide a smooth and transparent shopping experience. This Cancellation Policy explains the terms under which customers may cancel their orders placed on www.mosorleather.com.

1. Order Cancellation by Customer

Customers may request to cancel an order only before the order has been shipped.

If the order has not yet been dispatched, the cancellation request will be processed and a full refund will be issued to the original payment method.

Once an order has been shipped or dispatched, it cannot be cancelled. In such cases, customers may refer to our Return & Refund Policy for further assistance.

2. Cancellation by Mosor Leather

Mosor Leather reserves the right to cancel any order under the following circumstances:

• Product unavailability or stock issues

• Incorrect pricing or product information listed on the website

• Suspected fraudulent transactions

• Incomplete or incorrect customer information

• Issues related to payment authorization

If Mosor Leather cancels an order after payment has been processed, the full amount will be refunded to the original payment method.

3. Refund for Cancelled Orders

For eligible cancelled orders:

• Refunds will be initiated to the original payment method used during checkout.

• Refund processing may take 5–10 business days, depending on your bank or payment provider.

4. Modification of Orders

Once an order is placed, changes to the order (product, address, or quantity) may not always be possible.

If you need to modify your order, please contact us immediately after placing the order and we will try to assist before the order is dispatched.

5. Contact Information

For cancellation requests or order-related queries, please contact:

Mosor Leather
Owned by WS Ventures

37/32, West Street
Vettaiperiyampalayam
Gangapuram (PO)
Chithode – 638102
India

Website: www.mosorleather.com